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FAQS

ANSWERS TO IMPORTANT QUESTIONS

 
 

What services does CloudSpeech specialize in?

CloudSpeech primarily provides virtual speech therapy for children with speech sound disorders.

Speech Sound Disorders may impact overall intelligibility, and your child may be difficult to understand even by familiar listeners. We specialize in:

Childhood Apraxia of Speech (CAS): difficulty planning and coordinating the movements for speech

Articulation Delays: difficulty producing specific sounds, such as R, S, and L

Phonological Delays: consistent speech patterns that affect clarity, such as saying 'tat' for 'cat', ‘bit’ for ‘fish’, or 'wabbit' for 'rabbit'

 

Who do you work with?

We work with children virtually across California, Texas and New York. Every child is unique, and our individualized therapy plans focus on engaging, interactive, and practical strategies to help children make meaningful progress.

 

How does teletherapy work?

Our therapy is live, interactive, and tailored to each client’s needs. We use engaging activities, real-time coaching, and parent collaboration to make sessions effective. Learn more about our approach → Why Teletherapy.

 

How do I get started?

New clients begin with a consultation and evaluation. Contact us to discuss your child’s needs and schedule an initial session.

 

Do I need special equipment for teletherapy?

Just a stable internet connection, a laptop or tablet, and a quiet space. We’ll guide you through everything!

 

What is CloudSpeech’s cancellation policy?

CloudSpeech maintains a clear 24-hour cancellation policy. Full details are provided to clients during onboarding.

 

What are the steps involved for getting started at CloudSpeech?

 

Reach out to us for a Consultation Visit HERE where we can learn more about your concerns and you can join us in our online clinic space to try out teletherapy and get to know your therapist.

 

Why is higher-frequency therapy recommended?

Research and clinical experience show that more frequent speech therapy (2–3 times per week) supports faster and more lasting progress for speech-sound and motor-based speech disorders. Increased frequency allows for the repetition and practice needed to build and stabilize accurate speech patterns.

 

Do you take insurance?

CloudSpeech provides superbills for clients who wish to seek reimbursement through their out-of-network insurance benefits.

For California clients only, CloudSpeech works with a limited number of in-network insurance plans, processed through our trusted partner Beaming Health, including:

  • Anthem Blue Cross

  • Blue Shield of California

  • Cigna

  • UnitedHealthcare

Insurance eligibility and coverage vary by plan and are confirmed prior to starting services.

 

How do superbills work?

Superbills are provided monthly through the client portal and may be submitted to your insurance provider for potential out-of-network reimbursement. Coverage and reimbursement vary by plan, so families should contact their insurance company directly for details.

 

Can I use HSA/FSA funds?

Yes! Many families pay for speech therapy using Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA).

 

How do I contact CloudSpeech?

Email us at hello@cloudspeech.com.